You have to put aside your concern for the people you can’t help and focus instead on the areas where you can make a difference — realizing that some day there may come a time when you can help, but for the time being you have to be patient.

"The fourth brahma-vihāra is equanimity. Equanimity is expressed in a different manner from the other three. The first three are expressed with the phrase, “May all beings be happy” and “May they do this” and “May they do that.” In other words, it’s a wish. Equanimity is expressed by a statement of fact. “All living beings are the owners of their actions, heir to their actions, and so forth.” This is not a wish; it’s a statement of fact. There’s no “may” there at all.

Equanimity is the appropriate emotion to feel when you see that there are beings who are doing things that will cause suffering and that no matter what you do, they will not stop. Or they are suffering from something in their past actions, and no matter how hard you try to help them you cannot stop that suffering. This is when the Buddha has you reflect on the fact of kamma: All beings are owners of their actions, and there are some cases where their actions prevent you from helping them or your own lack of skill prevents you from helping them. So for the time being, you have to put your concern for their happiness aside, remembering — being mindful of the fact — that you have limited abilities and a limited amount of strength. If you waste your energy trying to help people you cannot help, it saps the strength that you could have devoted to people you can help. So for the time being, you have to put aside your concern for the people you can’t help and focus instead on the areas where you can make a difference — realizing that some day there may come a time when you can help, but for the time being you have to be patient. In this way, equanimity is not hard-heartedness. It’s simply bringing discernment to your goodwill [mettā]."

~ Thanissaro Bhikkhu "The Karma of Mindfulness: The Buddha's Teachings on Sati and Kamma"

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